Design-bestseller FR Reviews

High product quality and craftsmanship praised by customers, with attention to detail and elegant design.

Excellent customer service, including helpful and prompt assistance with returns and reimbursements.

Diverse product selection covering various styles from modern to traditional, including iconic pieces and trendy new designs.

Passion for quality and trends, with a team actively sourcing new and exciting products from major furniture fairs.

Positive customer reviews highlight satisfaction with product aesthetics and service.

Access to high-quality designer furniture and decor that blend functionality with exceptional aesthetics.

Flexible purchasing experience supported by extensive customer service channels (phone, chat, email) ensuring transparent advice anytime.

100-day return policy allowing customers to shop confidently.

Sample requests available to help make informed decisions at home.

Specialized design consultation services for personalized space planning through DesignService+ for individuals and DesignServicePro for professional projects such as offices or public spaces.

Some customers report delivery delays and occasional issues with shipping logistics.

Complaints about delivery service quality, such as insufficient help unloading heavy items and language barriers with couriers.

Customer service may be unavailable or slow to respond during weekends or in certain languages.

Handling of damaged goods and compensation offers (e.g., small discounts) may be perceived as inadequate by some buyers.

Buying large, heavy furniture online without installation support can be challenging.